SAS International discovers optimised procurement and a more responsive customer experience
Executive summary
As a leading global manufacturer of interior fit-out solution and award-winning metal ceiling systems, SAS Interantional wanted to deliver an efficient, responsive and cost-effective service to their customers. They needed a digital strategy that reduced reliance on legacy systems and manually intensive paper-based ways of working.
SAS required an agile digital solution to streamline POD record capture. This would enable the SAS team to respond to customer queries more efficiently and deliver more accurate, timely and responsive service.
Working with Konica Minolta to implement the Discovery Service, SAS was able to assess how new digital technologies could transform and optimise key processes, ultimately to deliver a more streamlined and efficient service.
Following implementation of our solution and enterprise search tool SAS International were able to:
- Digitally transform the POD management process
- Optimise the end-to-end logistics process
- Use 'Enterprise Search' to optimise data search, view and retrieval.
To prove the business case for change, the joint Konica Minolta and SAS teams quickly established that reducing invoice payment delays over a few weeks would itself deliver a complete return on investment.
Focus on your core tasks and let us manage your printing infrastructure
Are you aware of your printing costs? If yes, you already know that hardware and consumables only account for some of it. Other aspects to consider are the infrastructure, which should fit your company’s specific requirements, and has to adapt to the processes and workflows it is a part of. Most importantly, you just want everything to work!
Concentrate on your core business objectives and break free from mundane tasks
Daily, the flood of information, data and documents that companies need to deal with is growing – e-mails, data files, invoices etc. inflate the data volume. Unstructured knowledge is frequently stored in disparate data silos, which makes internal procedures more time-consuming, impedes transparency, and can delay important decisions.
The Konica Minolta Discovery Service and implementation were extremely successful, delivering rapid savings and immediate efficiencies. Download the full case study to find out more about SAS International's success story.
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